We’re delighted that you’ve chosen our world-class facilities and experienced team to care for your feet and legs. We pride ourselves on providing Australia’s leading podiatry care. The first step to looking after your health is to be certain that your health records are up-to-date and accurate. Please attend the clinic 10 minutes prior to your appointment time to complete your registration.
What To Bring Along
Depending on what you’re coming in for, you may need to bring along some items to the consultation.
If you have a referral from your General Practitioner, Medical Specialist or Allied Health Practitioner then please bring this with you – though a referral is not necessary to see or book in with us.
If you have them, please also bring your:
- Medical reports related to the reason you’re coming in
- Private health fund card
- Previous orthotics/insoles
- X-rays, ultrasounds, CT and MRI scans
- Old footwear – they may have specific wear patterns that will be helpful for your podiatrist to see
- A selection of current your regular footwear, particularly your exercise shoes/joggers and the shoes you wear most days
- Appropriate clothing for a foot and lower limb assessment (i.e. shorts or pants that can be rolled up and don’t restrict your movement)
Payment Options
Your consultation fee must be paid at the time of your appointment unless you have Veterans’ Affairs Entitlements, a WorkCover referral, or other third-party funding. We accept cash, cheques, or credit cards and have EFTPOS and HICAPS facilities.
Medicare
My FootDr accepts Chronic Disease Management (formerly Enhanced Primary Care (EPC)) referrals from all GPs. Patients with chronic conditions such as diabetes, arthritis, heart disease, etc may be eligible for a Medicare rebate for podiatry services as part of a Chronic Disease Management Plan. This plan must be issued by your GP prior to attending your appointment with us. Under a Chronic Disease Management Plan, we can provide Medicare rebate eligible services* that relate directly to the chronic condition as identified by your GP. Examples include diabetic foot health assessments and skin & nail care for those with diabetes as they must take extra precautions to care for their feet.
Eligible patients’ Medicare claims are processed on the day of service, immediately following the consultation. For a Medicare claim to be processed, a copy of the Chronic Disease Management referral is needed before the initial consultation, and your Medicare card must be presented at each appointment. If your GP has not given you a copy of your referral, you may ask them to fax the referral directly to your local My FootDr clinic.
In some circumstances, podiatry care of chronic conditions may extend beyond the maximum number of Medicare rebate eligible visits per calendar year. This is up to five visits, and this number must be clearly specified on your management plan by your GP. Your My FootDr podiatrist will outline your recommended assessment or treatment plan at the initial consultation, and inform you of what you can expect over the next year. Your My FootDr podiatrist will also provide regular communication to your referring GP to ensure they are up to date with your podiatry assessments and treatment.
Please contact your local My FootDr clinic to book your Chronic Disease Management appointment or to discuss any queries you may have regarding Medicare rebate eligible services.
*Additional assessments, treatments and devices, e.g. biomechanical assessments, custom foot orthosis, ankle-foot orthosis, are not eligible for Medicare rebates. Medicare rebate eligibility can be confirmed by contacting Medicare directly. Additional information from Medicare relating to Chronic Disease Management can also be found here. Key eligibility criteria for the Medicare rebate includes but is not limited to the following; no more than five allied health services claimed per calendar year (1st January – 31st December) across all allied health services, a valid referral from the patient’s regular GP provided to the allied health provider before the first consultation, a valid Medicare card presented at each appointment.
Department Of Veterans’ Affairs
DVA Health Cards (Gold and White) are accepted as payment alongside a GP referral. Please bring both of these with you to your first appointment. You must show your DVA card at every visit.
WorkCover
At My FootDr podiatry centres, we are happy to accept WorkCover benefits as full payment. Please bring along your referral, case number and case worker’s name in order to process your account.
Our Approach To Podiatry
My FootDr podiatry is proud to be Australia’s leading podiatry group. We pride ourselves on providing the best foot health advice and treatment with experienced podiatrists using the latest technology. You will benefit from the extensive experience of our team, well developed clinical pathways, variety of treatment options and continued investment into new and innovative technologies that allow more accurate diagnoses and faster, more effective treatment.
For clinical and minor surgical conditions, we adhere to the strictest infection control procedures with all instruments being prepared and sterilised in accordance with the National Infection Control Guidelines.
We are approved providers to all private health funds including:
Private health funds usually cover podiatry services to a certain level in most memberships with “Extras” cover, however, it is always best to check your individual policy inclusions. Most health funds cover 60% to 80% of your fees, and some cover the entire amount. It is your responsibility to check your rebate eligibility prior to attending your appointment. All of our clinics have HICAPS onsite so you can claim any rebate applicable immediately.
If you have any questions or need to change your appointment time, please don’t hesitate to contact us on 1800 FOOTDR.